Shipping Policy
Effective Date: 7/02/2025
At Dune Aesthetics, we take great care in preparing and shipping your order with intention and efficiency. Please review the details below regarding order processing and delivery timelines.
Order Processing
-
All orders are processed within 5–7 business days (Monday–Friday, excluding holidays).
-
You will receive a confirmation email once your order has been processed and shipped.
Shipping & Delivery Time
-
Once processed, orders typically arrive within 10–14 business days.
-
Shipping times may vary slightly depending on location, carrier delays, or peak seasons.
Total delivery time = Processing time (5–7 days) + Shipping time (10–14 business days)
Shipping Locations
-
We currently ship within the United States with USPS.
-
We do ship internationally. Please email duneskinhealth@gmail.com for more information.
-
We do not ship to P.O. Boxes.
Tracking Your Order
-
A tracking number will be emailed to you once your order has shipped.
-
Please allow up to 48 hours for tracking information to update after dispatch.
Delays & Disruptions
While we strive for timely delivery, Dune Aesthetics is not responsible for delays due to:
-
Carrier-related issues (e.g., weather, service disruptions)
-
Incorrect or incomplete shipping addresses
-
Customs or import delays (if applicable)
Questions?
If you have concerns about your order status or delivery, please contact us:
duneskinhealth@gmail.com
​
We’re here to help.